Contact Us

VDR Customer Support

Option 1 : Create a support ticket.

Please fill in this form and click "Submit Ticket." You’ll receive a reference number for your request—and one of our expert technicians will be in touch immediately by phone or email.

* Must match existing user account *
* The name of the data room you're currently accessing *

Option 2 : Call or email us.

We’re proud to provide phone and email support around the clock, every day of the year. Call us toll free at US/Canada: 877-907-6667 or UK: 0-808-189-1147 (ask for "technical support") or email us at

Option 3 : Start a live chat.

Our online chat specialists are available to provide expert technical support and troubleshooting in all areas of data room setup and operations. Start Live Chat

Option 4 : Find your account manager.

If you’re a data room administrator and have misplaced your account manager’s direct contact information, we can help. First, log in and find your data room's unique identification number under "Administration" in the "Options" menu. Enter the ID number here and click “Find My Account Manager” for complete contact information.